Privacy Policy
Last updated: March 2, 2026
What's in the case? helps merchants publish live flavor boards and lets customers opt in for SMS alerts. This policy explains what information we collect and how we use it.
Information we collect
- Merchant account and location information needed to run the service.
- Customer mobile numbers and alert preferences when a customer opts in.
- Operational event data (for example, delivery status and system logs) for reliability and support.
How we use information
- Deliver flavor-drop alerts requested by customers.
- Operate and secure merchant and staff workflows.
- Troubleshoot, monitor, and improve service reliability.
SMS consent and controls
Customers opt in directly on our public /opt-in page, where they can choose a participating shop, pick one or more locations from that merchant, and select flavors they want to follow. We do not share or sell mobile phone numbers or SMS opt-in data with third parties for their marketing or promotional purposes. Message frequency varies by merchant activity and subscriber preferences. Message and data rates may apply.
Reply STOP to unsubscribe and START to re-subscribe. Reply HELP for support guidance.
Contact
Email alex@whatsinthecase.app for privacy requests, or use the contact page .