Frequently Asked Questions
Who It's For
Who is this for?
What's in the Case? is for scoop shops with rotating flavors, especially when the lineup changes too often for a static menu to stay accurate.
What problem does it solve?
It helps shops keep online flavor info current and bring regulars back when their favorite flavors are actually in the case.
Do I need inventory data to use it?
No. You can start with tablet or website updates first. If your inventory data already mirrors what is physically in the case closely enough, it can reduce manual work and automate more later.
How It Works
How do customers sign up?
They scan a printable QR code or open a link, pick favorite flavors, and opt into alerts for that location.
Do shops get a QR code and link to share?
Yes. The starting point is a printable QR code and signup link for each location, so the ask stays simple for you and your customers.
Who updates what's in the case?
You or your staff can update it on your schedule from the website or from a tablet kiosk in the shop that we'll help you set up. If your inventory data is accurate enough, that can reduce the manual work later.
Does this also work on my website?
Yes. Start with alerts first, then add a website flavor display using the same updates you already make for the shop.
Trust + Support
Who do I talk to if I'm interested?
Email Alex at alex@whatsinthecase.app or use the contact page. This is a founder-led early access list.
What do subscribers agree to?
Flavor-alert texts only for the locations and flavors they choose. Every signup flow includes message frequency, rates notice, STOP/HELP language, Privacy Policy, and SMS Terms.
How long does setup take once a shop starts?
It is designed to be simple enough to set up and test quickly. If you want a dedicated tablet kiosk in the shop, we can help you get that set up too.